More: Computer column: Minimum specs for upgrading 11-year-old laptop to Windows 10 The only way to de-crypt those shows would be to play them through that device - or to employ some serious (and expensive and potentially illegal) decoding work by you or a third party. This is because shows recorded on it are immediately encrypted in a proprietary manner so that the contents cannot be pirated or shared in any way. Naturally it's downright impossible to do so when the hard drive of one has died. Is this true, that I cannot save my recordings or move them to the new box?Ī: Unfortunately both AT&T and these local companies are correct - there's nothing you can do to save your stored shows.Īccording to research on the AT&T support forums, it is not possible to transfer recorded items from one U-Verse DVR hard drive to another even when the machines are working properly. As a second opinion, I called several local companies for help but they also said they can do nothing. In doing so, AT&T also said that all programs saved on the box would be lost.
In calling AT&T about it, I was told the code refers to a failing hard drive on the box they supplied me and they would issue me a replacement immediately. Q: My AT&T U-Verse box produced an error code lately.